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Transition Coordinator - Region 4

Job Description

Job Responsibilities:

Under the supervision of the Regional Coordinator or designee, the Transition Coordinator is responsible for supporting consumers and providers by assuring consumers have initial and ongoing access to recommended services; providers are implementing service models within established guidelines; and actively facilitating consumer access to recommended services.  Service coordination review and compliance management functions serve to facilitate the expedited transition of consumers into recommended services and to promote efficient and effective use of programmatic resources.  This is accomplished by utilizing a combination of data analysis, on-site assessment and direct communications with providers, consumers and other stakeholders.  The intention is to ensure provider services adequately support consumers' ability to live in their local communities.  Compliance management functions include analysis of service utilization patterns, results achieved by providers, prevention/correction of treatment quality outlier issues, and education/technical assistance given to providers.  Consumer metrics reviewed will include, but not be limited to, the following outcomes:

Beneficial Outcomes (Stability/Improvement of metric):
  • Engagement in CORE/Specialty Services
  • Stable Housing maintained
  • Community/Natural Support connections
  • Daily living skills, Socialization, Illness self-management
  • Utilization of Community/Natural Support resources for crisis intervention
Adverse Outcomes (Reduction/Elimination of metric):
  • Incarceration
  • Use of Emergency Rooms
  • Homelessness
  • Inpatient Psychiatric Admissions
  • Crisis Stabilization Unit Admissions
Provider service design is monitored to assure defined guidelines are met.  Eligibility criteria and service delivery is monitored on a concurrent basis to assure satisfactory accessibility for defined target population.  Duties include, but are not limited to, the following:
  • Coordinate/communicate case level information among all involved entities
  • Conduct site visits of selected BH services to review quality of services, programming and staffing plans and make recommendations to assure satisfactory accessibility, treatment quality and consumer outcomes
  • Review the degree to which providers implement components of Transition/Recovery plans for which they are responsible to support the transition of the consumer to the community and to successfully maintain the consumer in the community
  • Review provider coordination of treatment and support services for consumer
  • Educate providers, make recommendations to, and provide technical assistance to providers regarding expectations for selected BH services
  • Identify training needs for providers
  • Initiate, approve and monitor successful implementation of provider Corrective Action Plans.  This may be either independent of, or in conjunction with, either Department contracted External Review Organization (ERO) or Department Compliance Section
  • Prepare service monitoring reports as requested by the Regional Coordinator or designee
The Transition Coordinator will coordinate access to and monitor quality of any combination of the following:
  • Assertive Community Treatment
  • Community Support Team
  • Intensive Case Management
  • Case Management
  • Housing Supports/Bridge Funding
  • Crisis Stabilization Units
  • Contracted Private Psychiatric Beds
  • Crisis Service Centers
  • Crisis Apartments


Completion of a Masters degree in public health, clinical social work, counseling or related social services or nursing program AND four years of professional experience in behavioral health management, including planning, directing or evaluating community based behavioral health or social service programs

Completion of a Bachelors degree in nursing, public health, clinical social work, counseling or related social services program AND six years of professional experience in behavioral health management, including planning, directing or evaluating community based behavioral health or social service programs

Preferred Qualifications

Minimum qualifications above and:

  • Licensure in Social Work, Professional Counseling or Marriage/Family Therapy
  • Professional level Quality Management/Utilization Management experience
  • Training and Consultation experience
  • Knowledge of behavioral health service design models
  • Experience in service systems being transitioned from facility based to community based models


In addition to a competitive salary (), we offer a generous benefits package that includes a flexible schedule, training opportunities, employee retirement plan, deferred compensation, 12 paid holidays, vacation and sick leave, dental, vision, long term care, and life insurance.

This position is a pay grade 16 on the statewide salary plan.

Employment Information

This position is located in the Region 4 Regional Office in Thomasville, Georgia.

More than a century ago, Thomasville was celebrated as one of the most fashionable places in the world to visit. During the Victorian era, many wealthy northern socialites and pleasure seekers traveled by rail to enjoy Thomasville as their grand winter resort. Attracted to the genteel life of south Georgia, many made Thomasville their winter home and built "grand winter cottages". Although this era quickly faded in the early 1900s, more than fifty of these grand historic homes still grace Thomasville's streets.

Thomasville, in southwest Georgia and on the Florida border, is home to both the second largest Farmer’s Market in the state and three Fortune 500 companies.

Come to Georgia and experience first-hand our historic charm and hospitality.

Applying for this job

Please email your cover letter and resume in Microsoft Word format to:

To ensure proper routing/handling of your credentials, copy/paste or type the following title in the subject line of your email: Transition Coordinator - Region 4 If you are currently employed by DBHDD, please include "Internal Employee" in the subject line as well.

You may be subject to a Drug Screen. You may be required to submit fingerprints to check for the existence of Criminal History Record Information through the Georgia Bureau of Investigation and the Federal Bureau of Investigation. You do have the right to challenge the contents of any Criminal History that is located, should you choose to do so.

The Georgia Department of Behavioral Health and Developmental Disabilities provides services to ensure the health and welfare of Georgians. As an employee of DBHDD, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.